At Palombrre by Palak, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes, circumstances may arise where you need to return or cancel your order. In such cases, we have a clear and transparent return and cancellation policy in place to ensure a hassle-free experience for our valued customers.

Returns

We do not offer any return policy.

Cancellations

If you wish to cancel your order, please contact us within 48 hours on palombrreofficial@gmail.com. We understand that circumstances can change, and we will do our best to accommodate your request. However, please note that if your order has already been shipped, we will not be able to cancel it.

In the event that your order has not yet been shipped, we will cancel it and process a full refund. The refund will be issued in the original form of payment used for the purchase.

Exchanges

Unfortunately, we do not offer direct exchanges at this time.

Defective or Damaged Items

In the rare event that you receive a defective or damaged item, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or a refund, depending on the circumstances.

At Palombrre by Palak, we are committed to your satisfaction and will always strive to provide you with the best possible shopping experience. If you have any further questions or concerns regarding our return and cancellation policy, please don't hesitate to contact our customer support team at palombrreofficial@gmail.com.